As we improve the system, we are introducing a new feature today, called "Agency payment limit".
This setting will allow you to "block" an agency from ticketing bookings, should they fail to pay due invoices,
Today, the system keeps the data of the amount of due invoice, a due invoice, is an invoice which its due date have passed (the value date is the respective "invoice value date" set in the agency settings + credit days).
When an agency will "breach" the amount set in the agency setup screen "Payment limit", and if the checkbox of "Payment limit block" the system will block the agency from ticketing bookings, until they pay (and you clear their balance using the balance screen) or you increase their Payment limit.
Here is how it would look in the agency setup screen (Note that we have changed the layout of the screen to support new features)
In the PNR screen, a new "RPL - Remaining payment limit" field will appear so agents would know how much they have left until they are blocked.
If you have any questions on how to activate this feature, you can ask our support.